Privacy policy

Privacy Policy – Napkinshop.co.uk

(Last updated: 2025-07-13)

Your Privacy Matters – How Napkinshop.co.uk Protects Your Personal Data

This Privacy Policy explains how Napkinshop.co.uk (“we”, “us” or “our”) collects, uses, stores, and protects your personal data when you use our website or place an order. We are committed to respecting your privacy and complying with the UK GDPR and EU GDPR regulations.

1. Who We Are

Napkinshop.co.uk is operated by Szilvia Abraham, trading as Napkinshop.co.uk.
Business address: 274 Woodcote Road, London, SM6 0QN
Email: napkinseller@gmail.com

We act as the data controller of your personal information.

2. What Data We Collect

We may collect the following personal data:
– Name
– Address and delivery information
– Email address
– Phone number
– Payment information (processed via secure third-party providers)
– IP address and cookie data (see our Cookie Policy)

3. How We Use Your Data

We use your data to:
– Process and fulfil your orders
– Send transactional emails (order confirmation, delivery updates)
– Provide customer support
– Improve our website and services
– Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Bases for Processing

We process your data based on:
– Contractual necessity (to fulfil your order)
– Legal obligations (e.g. VAT compliance)
– Your consent (e.g. marketing emails, where applicable)
– Legitimate interests (e.g. fraud prevention)

5. Sharing Your Data

We may share your data with:
– Payment providers (e.g. Stripe, PayPal)
– Delivery couriers (e.g. Royal Mail, Evri)
– Website service providers (e.g. hosting, analytics)

All third parties are required to comply with data protection laws.

6. How We Store Your Data

Your data is stored securely and only for as long as necessary for the purpose for which it was collected. Access is restricted and protected with appropriate technical measures.

7. Your Rights

Under UK GDPR, you have the right to:
– Access your personal data
– Correct inaccurate information
– Request deletion (in certain cases)
– Object to or restrict processing
– Withdraw consent at any time

To exercise your rights, contact us at napkinseller@gmail.com.

8. Cookies

We use cookies on our website. Please refer to our Cookie Policy (/cookie-policy) for more details on the types of cookies used and your options.

9. Contact and Complaints

If you have any questions about this Privacy Policy or wish to make a complaint, contact:

Szilvia Abraham
Email: napkinseller@gmail.com

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO).

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website.